NBC Cloud 9 Mattress
NBC Cloud 9 Mattress - Single is backordered and will ship as soon as it is back in stock.
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Shipping Details
Shipping Details
Shipping policy
All orders are processed within 1-4 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
During peak periods your order may take up to 2-3 weeks to arrive. Please take this into account for the Christmas and New Year period.
We do not currently ship outside of Australia.
Returns Policy
Returns Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Health and personal care items including Soap, Cosmetics and Feminine Hygiene Products.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed by original method of payment.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
NBC Cloud 9 Mattress
Description
Description
Please note: As these mattresses are handmade to order, please allow up to 27 days for your product to be ready. If you would like to purchase one, we place a customer request order with Natural Bedding Company and the mattress is delivered to our store. From there, it is free for you to pick up in store or we can organise delivery in Tasmania for an extra cost. If your online order qualified for free delivery, please be aware that we will need to contact you to organise delivery costs and this will be additional to your order. Please call us on (03) 6292 0555 to discuss any questions you may have.
For the past 10 years, this has been our most popular mattress, giving you plenty of support without being too firm. It’s made up of a 15cm carbon neutralised organic latex core layered between plush carbon neutralised organic latex and soft Australian Downs wool. You can also order it without wool. These layers are enclosed, and hand stitched into a certified organic cotton and hemp cover. It’s approx 27cm thick in total.
Mattress thickness: approx. 25cm
Mattress dimensions:
Single – 92cm x 193cm
King Single – 107cm x 203cm
Double – 137cm x 193cm
Queen – 153cm x 203cm
King – 183cm x 203cm
As mattresses are handmade to order, please allow up to 27 days for your product to be ready.
Latex is naturally hypo-allergenic, anti-bacterial, anti-fungal, and dust mite resistant. Natural latex is produced from raw rubber tree sap. The Natural Bedding company uses the highest quality natural latex, without any colourants or perfumes. The raw tree sap is grown in Sri Lanka. Unlike synthetic latex, natural latex does not have a malodour (the product of remaining petrochemicals that outgas).
Natural latex is good for the environment because it produces minimal waste and uses fewer toxic chemicals than synthetic latex and other foams used in bedding.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
